The Board has jurisdiction over individual RCPs only. The types of complaints may include drug/alcohol use, gross negligence/incompetence resulting in patient endangerment, patient abuse or neglect, sexual/violent/abusive offenses, fraud or theft offenses, mentally impaired RCPs who are unsafe to practice, practicing without a license, RCPs on probation who have violated their probation conditions, or any other acts or convictions substantially related to the practice of respiratory care.
The Board does not have jurisdiction over complaints related to interpersonal conflicts, labor issues, employee-employer relations, billing disputes, complaints against healthcare professionals that are not RCPs, and complaints against health care facilities, clinics, or agency operations.
Further, each individual has the right to file a complaint anonymously. However, the Board does prefer to have the name and a telephone number and/or an address of the complainant in order to contact him/her in the event additional information is needed during the investigation.
This depends on the complexity of a complaint and the type of review necessary to address the allegation. It also depends on whether a complaint is substantiated. Therefore, the complaint can take anywhere from several months to a couple of years to resolve. During this process, your patience is appreciated. Please review the Enforcement Process Overview for more detailed information.